Terms and Conditions – Nirog Mart

Effective Date: 06-06-2025

Welcome to Nirog Mart! These Terms and Conditions (“Terms”) govern your use of our website [www.nirogmart.com] and our products and services offered through this platform. By accessing, browsing, or purchasing from our website, you accept and agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Company Overview

Nirog Mart is a trusted provider of health, wellness, Ayurvedic, and herbal products. We aim to promote a healthy lifestyle through quality, authentic, and natural products.

2. Eligibility to Use

You must be at least 18 years old or the age of majority in your state to make purchases from our website. By using the platform, you confirm that you are legally eligible to form a binding agreement.

3. Account Registration

To use certain features (like ordering products), you may need to register an account. When creating an account:

• You must provide accurate, current, and complete information.

• You are responsible for maintaining the confidentiality of your password.

• You agree to notify us immediately of any unauthorized access to your account.

Nirog Mart is not liable for any loss or damage arising from your failure to comply with account security responsibilities.

4. Products and Services

We offer Ayurvedic, herbal, organic, and wellness products across categories like supplements, health drinks, oils, capsules, and powders. All product descriptions, images, and pricing are subject to change without prior notice. While we strive for accuracy, we do not guarantee that all content is error-free.

We reserve the right to:

• Modify or discontinue any product without notice.

• Limit the quantities available for purchase.

• Cancel or refuse any order at our sole discretion.

5. Order Placement and Confirmation

When you place an order:

• It is considered an offer to purchase the products listed.

• You will receive an email confirmation once we accept and process your order.

• We may cancel orders due to limited stock, inaccurate pricing, or suspicious activity.

6. Pricing and Payment

All prices listed on our website are in Indian Rupees (INR) and inclusive of GST unless stated otherwise.

• We accept payments through secure third-party gateways (credit/debit cards, UPI, wallets, net banking).

• For Cash on Delivery (COD) orders, additional charges may apply.

• Orders will be processed only after successful payment (for prepaid orders).

We reserve the right to correct errors in pricing and billing even after the order has been placed.

7. Shipping and Delivery

Delivery times are estimates and may vary based on your location and availability of the product.

• Orders are generally shipped within 1-3 business days.

• You will receive tracking details via email or SMS.

• Delays due to logistics or force majeure (natural disasters, strikes, etc.) are beyond our control.

Please refer to our [Shipping Policy] for full details.

8. Returns and Refunds

Our [Return & Refund Policy] outlines the circumstances under which you may return products and request a refund.

• Returns are accepted within 7 days of delivery under eligible conditions.

• Refunds are processed within 7 working days after receiving and verifying the returned product.

• Opened or used wellness and personal care products are non-returnable unless damaged or defective.

9. Use of Website

You agree to use the website only for lawful purposes and not to:

• Violate any local, national, or international law or regulation.

• Transmit any virus, malware, or harmful code.

• Attempt to gain unauthorized access to our systems.

• Interfere with the proper working of the website.

We reserve the right to terminate access for any user engaging in misuse.

10. Intellectual Property Rights

All content on this site—including logos, product images, descriptions, graphics, videos, and text—is the intellectual property of Nirog Mart or its content providers.

You may not:

• Reproduce, copy, distribute, or exploit any content for commercial purposes.

• Use our trademarks or branding without prior written consent.

Unauthorized use of our website content may result in legal action.

11. User-Generated Content

By submitting reviews, testimonials, questions, or other content:

• You grant Nirog Mart a non-exclusive, royalty-free, worldwide license to use, modify, and display such content.

• You agree not to post anything unlawful, defamatory, obscene, or offensive.

• We reserve the right to remove or edit user content at our sole discretion.

12. Disclaimer of Warranties

All products and services on our site are provided “as is” and “as available” without warranties of any kind, either express or implied.

Nirog Mart does not warrant that:

• The product will meet your specific expectations or requirements.

• The site will be error-free or uninterrupted.

• Any health or wellness benefit is guaranteed (please consult a medical professional before use if needed).

13. Limitation of Liability

To the fullest extent permitted by law, Nirog Mart will not be liable for:

• Any indirect, incidental, or consequential damages.

• Loss of data, profits, or business interruption.

• Any product misuse or allergic reaction—users must verify ingredients before use.

Our total liability in any matter arising out of or related to the use of our site or products is limited to the amount paid by the customer for that specific order.

14. Indemnification

You agree to indemnify and hold harmless Nirog Mart, its directors, employees, partners, and affiliates from any claims, losses, liabilities, or expenses arising from:

• Violation of these Terms

• Use or misuse of our website or products

• Infringement of any third-party rights

15. Termination

We reserve the right to terminate your access to the website or cancel your account at any time for:

• Breach of these Terms

• Fraudulent or abusive behavior

• Unlawful activity

Termination does not affect your obligation to pay for past orders or any rights and remedies accrued.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert your business city, India].

17. Changes to Terms

Nirog Mart reserves the right to modify or update these Terms at any time. Any changes will be posted on this page with a revised effective date. Continued use of our website after such changes implies acceptance.

We encourage you to review this page periodically.

18. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us:

Nirog Mart – Legal & Support Team
Email: Nirogmart09@grgdpk92gmail.com
Phone: +91-98968-96968
Address: [114, Ground & 1st Floor, Garg Complex, Sadar Bazaar, Kurukshetra Haryana-136118]

Thank you for choosing Nirog Mart. By using our services, you agree to respect and follow these Terms so we can deliver a safe, fair, and reliable experience for all.